Our lines are extremely busy, so if you have any questions regarding the current Coronavirus situation, please read the latest update below before calling.
From 4th October 2021 the UK government simplified its traffic light system into two tiers for international travel - red destinations and the rest of the world. For more information on what this means, please click here: Government rules for entering England. Please also ensure you comply with the exit and entry requirements for both the UK and Cape Verde.
Please continue to check the latest FCDO (Foreign, Commonwealth & Development Office) advice for travel to Cape Verde and be mindful that the information given is only for travel at the present time so do check it regularly Foreign travel advice for Cape Verde.
It has never been more important to book with a reputable Tour Operator. Our ATOL and ABTA bonding means that any package holiday booked with us is fully protected. For more information, please see our FAQs below:
The package holidays (flight inclusive) or flight only arrangements we sell are protected by ATOL under our Air Travel Organiser’s Licence number . ATOL is the UK's financial protection scheme and protects you when you book a holiday with us, a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if we cease trading. Our accommodation-only holidays are covered by ABTA bonding.
TUI flights are now cancelled until 21st October 2021 and we will not be offering any holidays until that date, which is subject to a review of FCDO advice updates. We have contacted anyone due to travel before this date to offer a range of options, including amendment to a future date or cancellation with a refund.
We would like to reassure you that if your holiday is cancelled for one of the reasons shown above, you will be offered to change your holiday to another destination (where possible) or date with no amendment fee (difference in price applies) or receive a full refund. In this event, one of our agents will be in touch to advise you of your options
If you are fully vaccinated against Covid-19 and a resident of England, as from 4th October, you are required to take one PCR test on or before day 2 of your arrival home; this is likely to change to an antigen test in late October. You are no longer required to self-isolate at home for 10 days. The same rules apply for those under the age of 18 travelling with a fully vaccinated adult.
If you are not fully vaccinated and a resident of England, you are required to take an antigen test or a PCR test before you return home, and two PCR tests (one on or before day 2 and one on day 8). You will also be required to self-isolate for 10 days. If you are a resident of Scotland, Wales or Northern Ireland, please check updated government advice as rules may differ.
Please continue to check the entry requirements for the destination you are travelling to as these may change.
There are many companies offering PCR testing in the UK now, however pricing can vary widely. RANDOX offer good value testing which fulfils all government requirements, visit https://www.randoxhealth.com/ and use discount code AITO43 at checkout. In Cape Verde our local representatives will offer advice regarding booking a pre-departure test if required.
Our local representatives will be on hand to guide you every step of the way, from the moment you arrive until you leave. From advice on the local guidelines to specialist knowledge in your destination, we’ve got it covered.
At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.
We endeavor to answer emails in real time during normal office hours.
Sales Consultant, joined 1999
Kerry highly recommends the Hotel Morabeza on Sal - it's an absolute gem
Sales Consultant, joined 2001
Debbie loves the climate in Cape Verde - hot sunshine with a welcome cooling breeze
Sales Consultant, joined 2011
Alison loves the rugged mountainous scenery on the island of Santo Antao
Sales Consultant, joined 2007
Lydia loves basing herself on Sal & taking day trips to other islands
Sales Consultant, joined 2012
Jess is a beach lover & thinks you just can't beat the beaches on Boa Vista!
Sales Consultant, joined 2015
Becky recently went on a mesmerising Island-hopping trip across Cape Verde.
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