Contact Us

 
 

Contact the Specialists

Please call, email, live chat or use our comprehensive FAQ.

Our expert team is on hand to answer any enquiries you may have 7 days a week.

         
 

Already booked your holiday to Cape Verde?

 
 
Call ADMINISTRATION
 

OPENING HOURS

Mon to Fri: 9am - 5.30pm

Sat: Closed

Sun: Closed
The Administration Department is closed on Bank Holidays
 

All calls are answered live 
within 9 seconds (2018 avg)

       
 
 
Email ADMINISTRATION
 
         
 

Do I need to provide you my passport information?

All airlines are required to collect Advance Passenger Information however some airlines will collect this at the airport when you check-in or via their website when you check-in online.

If we require you to provide us with your passport information, we will advise you when we send your confirmation invoice. We will require this at least 7 days before travel in order for your tickets to be processed in time. Please visit Manage My Booking to input all Advance Passenger Information or you can call Administration on 01489 866970.

 

When will I receive my travel documents?

These can be expected around 2 weeks prior to your travel date and will include a travel guide, transfer vouchers, accommodation voucher and flight tickets (where applicable). If you have only booked your accommodation with us, you will receive all relevant travel information via email unless otherwise requested.

Email our expert team today...

At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.

  Send Enquiry

We endeavor to answer emails in real time during normal office hours.

Meet our expert team...

The Cape Verde Experience Sales Staff

Kerry Townsend

Sales Consultant, joined 1999

 

Kerry highly recommends the Hotel Morabeza on Sal - it's an absolute gem

The Cape Verde Experience Sales Staff

Debbie Seierland

Sales Consultant, joined 2001

 

Debbie loves the climate in Cape Verde - hot sunshine with a welcome cooling breeze

The Cape Verde Experience Sales Staff

Alison Westerman

Sales Consultant, joined 2011

 

Alison loves the rugged mountainous scenery on the island of Santo Antao

The Cape Verde Experience Sales Staff

Lydia Emery

Sales Consultant, joined 2007

 

Lydia loves basing herself on Sal & taking day trips to other islands

The Cape Verde Experience Sales Staff

Jess Petrie

Sales Consultant, joined 2012

 

Jess is a beach lover & thinks you just can't beat the beaches on Boa Vista!

The Cape Verde Experience Sales Staff

Becky Dorey

Sales Consultant, joined 2015

 

Becky recently went on a mesmerising Island-hopping trip across Cape Verde.