We've put together an A-Z guide of useful information which will help answer common questions often asked by our customers before travelling to Cape Verde.
If you have any other questions that are not covered in this section, please do not hesitate to contact our reservations team on 01489 866969 or email your question to us »
Please refer to the latest travel requirements to and from Cape Verde, please click here
We promise we’ll continue to be on hand to answer your queries by your preferred method, whether this be on the phone, via chat or by email. We’ll be fair with our policies and if we are required to make a change to your holiday or flight, we will contact you to let you know what’s going on.
All of our holidays are ABTA and ATOL protected to ensure your money is 100% safe.
You can amend your booking fee free, to travel on another date before end April 2023, for the same destination and duration, up until 12 weeks before your departure. We will only pass on any increase (or decrease) in your price that results from your changes*.
If you are unable to travel due to FCDO (Foreign, Commonwealth & Development Office) advice or there is a quarantine in place on arrival to your destination and there isn’t the option to forgo this by providing evidence of a negative Covid-19 test, or that you are fully vaccinated, you can change your date of travel (subject to availability), accept a credit for use on a future holiday, or request a refund*.
Any refund will be processed within five days.
* If your booking includes a flight with a 3rd party airline our cancellation / amendment terms may differ.
We are working closely with all of our suppliers to ensure the safety of our customers.
Our UK team and local representatives will be on hand to guide you every step of the way, from the moment you enquire about a holiday until you time you return home, we’ve got it all covered.
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