Mon - Thur: 9am to 5.30pm
Fri: 9am to 5pm
Sat & Sun: Closed
Calls are answered live
within 15 seconds (2023 avg)
All airlines are required to collect Advance Passenger Information from all customers (including infants) travelling to and from the UK by air in advance of issuing tickets.
We also need this information in order to pre-arrange your Airport Security Tax (TSA) - click here for more information on the Airport Security Tax (TSA). We will also need your passport details at time of booking an island hopping itinerary so that we can book your internal flights.
What information is needed per passenger?
Full name, as per your passport including any middle names.
Your date of birth.
The travel document 'type' e.g. passport.
Passport Country of Issue.
Passport number, issue date and expiry date.
When is the information required by?
We require this at the time of booking or at least 21 days before travel in order to pre-arrange your Airport Security Tax (TSA). Any API details received within seven days of departure may mean it is not possible to arrange your Airport Security Tax (TSA) on arrival.
How can I provide this information?
You can enter these securely online under Manage My Booking or call our Admin Team on 01489 866970.
If you have a British passport you can enter Cape Verde as a visitor for stays of up to 30 days without a visa. Non-British passport holders may require a visa, this is an additional cost of approximately €25 per person and can be obtained on arrival. Most EU/African countries do not require a visa.
These will be sent by email two weeks prior to your travel date and will include a digital travel guide, a summary of your transfers and accommodation, flight details and your airport lounge voucher (if applicable). If you have only booked your accommodation with us, you will also receive all relevant travel information via email.
At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.
We endeavor to answer emails in real time during normal office hours.
Sales Consultant, joined 1999
Kerry highly recommends the Hotel Morabeza on Sal - it's an absolute gem
Sales Consultant, joined 2001
Debbie loves the climate in Cape Verde - hot sunshine with a welcome cooling breeze
Sales Consultant, joined 2012
Rebecca is a beach lover & thinks you just can't beat the beaches on Boa Vista!
Sales Consultant, joined 2019
The beaches in Cape Verde are a beach-lovers paradise!
Sales Consultant. joined 2002
Island hopping offers something for everyone. Sal - beaches, São Vicente - culture.