Mon - Fri: 9am to 7pm
Sat: 9am to 5pm
Sun: 10am to 4pm
Calls are answered live
within 15 seconds (2023 avg)
We accept debit cards and the majority of credit cards including Visa and MasterCard; You can pay by card by calling our administration team on 01489 866901. Corporate transactions using a business credit card will be charged at 1.6%. You can pay your balance by bank transfer into our NatWest account using the details shown on your invoice; please use your booking reference as the payment reference to enable us to allocate the payment to your booking.
We require a deposit of 20% of the booking total. Your balance will be detailed on your invoice and must be paid in full no later than 12 weeks before departure.
If you would prefer to pay your balance in instalments this can be done by calling our administration team on 01489 866901.
At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.
We endeavor to answer emails in real time during normal office hours.
Sales Consultant, joined 1999
Kerry highly recommends the Hotel Morabeza on Sal - it's an absolute gem
Sales Consultant, joined 2001
Debbie loves the climate in Cape Verde - hot sunshine with a welcome cooling breeze
Sales Consultant, joined 2012
Rebecca is a beach lover & thinks you just can't beat the beaches on Boa Vista!
Sales Consultant, joined 2019
The beaches in Cape Verde are a beach-lovers paradise!
Sales Consultant. joined 2002
Island hopping offers something for everyone. Sal - beaches, São Vicente - culture.