Contact Us

 
 

Contact the Specialists

Our lines are extremely busy, so if you have any questions regarding the current Coronavirus situation, please read the latest update below before calling. 

         
 

Want to talk to us before you book your holiday?

 
 
Call SALES ON
 
OPENING HOURS
 

Mon - Fri: 9am - 5pm

Sat: 10am - 3pm

Sun: Closed
We will be closed on Bank Holidays

All calls are answered live
within 15 seconds (2020 avg) 

 

 

 

 
   
 
 
         
 

What happens if I contract Covid-19 prior to travel?

If you are travelling with TUI Airways you can amend your holiday for free if you contract COVID-19 before you travel, are officially required to isolate prior to your travel dates, or if your local area goes into lockdown over the dates you are due to depart (please note there may be a difference in price to pay for your new dates). You will still require adequate holiday insurance in case you become ill when abroad.

 

What form of payment do you accept?

We accept debit cards and the majority of credit cards including Visa and MasterCard. Corporate transactions using a business credit card will be charged at 1.6%. Bank transfers can also be arranged on request by calling our reservation team on 01489 866969.  Please quote your booking reference number on all bank transfer transactions.

 

What is your deposit?

We require a deposit of 20% of the booking total. Your balance will be detailed on your invoice and must be paid in full no later than 12 weeks before departure. 

If you would prefer to pay your balance in installments this can be done online through Manage My Booking or by calling our administration team on 01489 866901.

 

 

Email our expert team today...

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We endeavor to answer emails in real time during normal office hours.

Meet our expert team...

The Cape Verde Experience Sales Staff

Kerry Townsend

Sales Consultant, joined 1999

 

Kerry highly recommends the Hotel Morabeza on Sal - it's an absolute gem

The Cape Verde Experience Sales Staff

Debbie Seierland

Sales Consultant, joined 2001

 

Debbie loves the climate in Cape Verde - hot sunshine with a welcome cooling breeze

The Cape Verde Experience Sales Staff

Alison Westerman

Sales Consultant, joined 2011

 

Alison loves the rugged mountainous scenery on the island of Santo Antao

The Cape Verde Experience Sales Staff

Lydia Emery

Sales Consultant, joined 2007

 

Lydia loves basing herself on Sal & taking day trips to other islands

The Cape Verde Experience Sales Staff

Rebecca Petrie

Sales Consultant, joined 2012

 

Rebecca is a beach lover & thinks you just can't beat the beaches on Boa Vista!

The Cape Verde Experience Sales Staff

Becky Dorey

Sales Consultant, joined 2015

 

Becky recently went on a mesmerising Island-hopping trip across Cape Verde.