A big thank you

Updated on Jul 10, 2023 by Hayley Smith

Blog > A big thank you

During some very difficult times, lots of challenging decisions have been made and tough processes completed. It is important to recognise everyone that make these moments easier to get through.

We’d like to send our most heartfelt appreciation to our UK staff, partners and resort team in Cape Verde who worked tirelessly to get holidaymakers home as quickly as possible, and also to our customers for their patience and kind comments which kept our staff going.

After an incredibly stressful week, we’re happy to announce that we have successfully repatriated all our customers, who are now safely at home with their families.



Sadly, as a result of the FCDO’s travel advice, we will no longer be able to offer holidays to Cape Verde between 18th March and 16th April 2020. We understand how upsetting losing a holiday can be and will do our utmost to accommodate your requirements. If you are booked to travel with us during this time, rest assured that we will be in touch with you to discuss your options.

We are now living in unprecedented times, and sincerely hope that we’ll be able to start sending people on unforgettable holidays again soon. As we’re all undoubtedly in need of some sun, sea and sand to look forward to, we will continue to send you inspirational emails that can hopefully keep spirits high and give you something to look forward to throughout these uncertain times.



We have been inundated with lovely comments from customers we have repatriated, which kept us going through some very stressful moments, and for that we are truly grateful. Here are just some of the lovely comments we received:


"Thank you so much for getting us on the Gatwick flight yesterday. Your tireless efforts were very much appreciated and you're an absolute credit to Cape Verde Experience."

"Thanks to you for all your efforts. We all found the day so much less stressful than we expected."

"Home safe and sound. Thank you for looking after us!"


Thank you again to all our customers, partners and staff, both in the UK and Cape Verde, for their incredible support. Stay safe and we hope to see everyone soon.



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